Help guides

Step-by-step guides for getting your call recordings out of your phone system and into Callyst.

• How do I export GoTo Connect call recordings and score them?

  Which GoTo Connect recordings you can reach, how to get the audio files out, and how to upload them to Callyst for a free check of up to 10 calls.

• How do I export RingCentral call recordings and score them?

  How to download RingCentral call recordings from the Admin Portal call log, what limits apply, and how to upload them to Callyst for a free check.

• How do I export Aircall call recordings and score them?

  How to download Aircall call recordings from the Dashboard, what limits apply, and how to upload them to Callyst for a free check of up to 10 calls.

• How do I upload call recordings to Callyst?

  How to upload call recordings to Callyst: .wav or .mp3 up to 50 MB for the free 10-call check, plus Import calls for teams already using Callyst.

• How to use your own scorecard in Callyst

  Send your own scorecard with the free check: a JSON file, or a PDF, DOCX or TXT checklist turned into a draft. How items, N/A, flags and the overall score work.

Use Callyst with your phone system

• Free checkSend up to 10 recorded calls and get a scored report within 24 hours.
• Sample reportA full free-check report built from made-up calls for a made-up company.
• Scorecard builderPaste or upload a call checklist and get a draft scorecard. No sign-up.