How much does Callyst cost?
Callyst costs $200 a month for 1 to 3 reps, $280 a month for 4 to 7 reps, and $40 per rep per month from 8 reps. Each rep includes 1,000 scored calls a month, shared across the team. Extra calls cost 5 cents each. There is no setup fee.
Prices last checked against the live product on 22 October 2026.
What will my team pay each month?
| Reps | Monthly price | How it is worked out | Per rep | Calls included each month |
|---|---|---|---|---|
| 1 | $200 | flat price for 1 to 3 reps | $200 | 1,000 |
| 3 | $200 | flat price for 1 to 3 reps | about $67 | 3,000 |
| 4 | $280 | flat price for 4 to 7 reps | $70 | 4,000 |
| 7 | $280 | flat price for 4 to 7 reps | $40 | 7,000 |
| 8 | $320 | 8 × $40 | $40 | 8,000 |
| 10 | $400 | 10 × $40 | $40 | 10,000 |
| 20 | $800 | 20 × $40 | $40 | 20,000 |
- A team of 2 pays $200. A team of 5 or 6 pays $280.
- Per rep is the monthly price divided by the number of reps. For 3 reps, $200 ÷ 3 is $66.67, shown as about $67.
- At 7 reps, $280 is already $40 per rep. The 8th rep adds $40, so the price does not jump.
- These prices are before any extra calls (see below).
What does the price include?
- Every call that can be scored is scored on your own scorecard, in your words. If you have none, we use our standard scorecard. Calls we set aside or that fail are not scored and not billed (more below). No scorecard yet? Start from our free call scorecard template or the scorecard builder.
- Item scores come with a quote from the call, checked word for word against the transcript. If no quote checks out, the score shows without one.
- Calls that need a manager's attention are flagged, and the flags show up the same day.
- On weekday mornings, reps get a coaching email about their scored calls from the previous working day: what went well, what to fix, what to say instead.
- You send recordings, not transcripts. We transcribe the audio for you.
- Upload .wav or .mp3 files, up to 50 MB each, on our upload page, or send them through our API. This works with any phone system that can export recordings. We do not claim built-in integrations with specific phone systems.
- Audio is deleted 30 days after scoring, and no recording is kept longer than 35 days.
- No setup fee and no platform fee.
Scores and coaching notes are written by AI and can be wrong. Review the flags before you act on them.
What happens if we score more than 1,000 calls per rep?
Extra calls cost 5 cents each. The included calls are pooled: a team of 3 reps shares 3,000 calls a month, whichever rep made them.
Two examples, with made-up numbers:
- A team of 3 reps scores 3,400 calls in a month. The pool is 3 × 1,000 = 3,000 calls. The extra 400 calls cost 400 × $0.05 = $20. The bill is $200 + $20 = $220.
- A team of 10 reps scores 10,800 calls in a month. The pool is 10,000 calls. The extra 800 calls cost 800 × $0.05 = $40. The bill is $400 + $40 = $440.
Only scored calls count. By default, calls we set aside are not scored and not billed: voicemails, no-answers, exact duplicates, calls under 60 seconds and calls over 90 minutes. Calls that fail are not billed either.
How does this compare with other tools?
A 1-rep team pays $200 a month. A 3-rep team pays about $67 per rep.
Two tools publish a per-seat price on their own pages:
| Tool and plan | Published price | Source | Checked |
|---|---|---|---|
| Fireflies Business | $19 per seat per month, billed annually | Fireflies pricing | 21 Oct 2026 |
| Otter Business | $19.99 per user per month, billed annually | Otter pricing | 21 Oct 2026 |
For 3 people that is about $57 to $60 a month, against $200 for Callyst. For 10 people it is about $190 to $200, against $400 for Callyst. These tools are mainly meeting note-takers, so they are not a like-for-like swap. Check what each plan includes on their own pages. The Callyst figure is a monthly price. The Fireflies and Otter figures are annual-billing prices.
For more tools, including ones that score calls, with check dates, read What does call QA software cost?
If we've got something wrong, email us and we'll fix it.
How do I try Callyst first?
- Free check. Send up to 10 of your own calls and get a scored report within 24 hours. It arrives by email, with the headline numbers and a link to the full report online. You can save the report as a PDF from the report page. You need a work email (Gmail, Outlook and other free addresses cannot be used). You tick a box to confirm you have permission to share the calls. There is one free check per company. No card, and no call with sales first. It is a trial and does not commit you to buy.
- Sample report. See what you get back before you sign up: see a sample report.
- Blind Match, $750. Send 100 calls your QA team has already graded, 2 to 20 minutes each. We score them blind on your scorecard and show how our scores agree with your graders, item by item. You pay upfront, and there are no refunds once scoring starts. It is credited if you sign an annual plan.
- Private deployment. For 20 or more reps, Callyst can run in your own cloud. Ask us.
Pricing FAQ
How much does Callyst cost per user?
From 8 reps, $40 per rep per month. Smaller teams pay a flat $200 a month for 1 to 3 reps, or a flat $280 a month for 4 to 7 reps. That works out to between $200 per rep (one rep) and $40 per rep (seven reps). The table above shows the cost for 1, 3, 4, 7, 8, 10 and 20 reps.
Is there a minimum?
The lowest monthly price is $200, which covers 1 to 3 reps. There is no separate platform fee and no setup fee. For 4 to 7 reps the price is $280. From the 8th rep it adds $40 for each rep.
Is there a contract?
No annual contract. Plans are billed monthly. If you prefer to pay yearly, annual billing is 10 months for 12. The free check is a trial and does not commit you to buy.
Can I cancel at any time?
Yes. You can cancel at any time. After you cancel, all of your workspace's data is deleted within 30 days.
What if we score more than 1,000 calls per rep?
Extra calls cost 5 cents each. Each rep includes 1,000 calls a month, pooled across the team, so a team of 3 reps shares 3,000 calls. If that team scores 3,400 calls, the extra 400 calls cost $20, and the bill is $220.
Is there a setup fee?
No. There is no setup fee and no platform fee.
How much does Callyst cost for a team of 10 reps?
$400 a month: $40 per rep, with 10,000 calls included each month.
Sources
- Callyst prices, call allowance, overage, setup fee and cancellation: the pricing section of the Callyst home page and our Terms. Checked against the live product on 22 October 2026.
- Fireflies Business price: Fireflies pricing, checked 21 Oct 2026.
- Otter Business price: Otter pricing, checked 21 Oct 2026.
Competitor facts are as of the dates shown, from each company's own pages. Products and prices change, so follow the links before you decide. If we've got something wrong, email us and we'll fix it.